Hud over wrong players.

Comments

11 comments

  • Avatar
    Ívar Ketilsson

    Hi Shaun,

    this issue should now be fixed. Please restart your Jivaro client, let it auto-update and you should be good to go.

  • Avatar
    James Burton

    Hey Ívar,

    I'm having this problem too. Currently playing a 9-handed satellite on stars and the hud is shifted three positions clockwise. I always play 9-max games and the hud has always been properly positioned until now. I've restarted the client and stars but no joy... any ideas?

    Thanks

  • Avatar
    Ívar Ketilsson

    Hi James,

    it’s most likely the same issue, what regional client of PokerStars are you playing on?

  • Avatar
    James Burton

    Thanks for the quick response - I'm on the UK client

  • Avatar
    Ívar Ketilsson

    We are looking into this issue as we speak, I’ll let you know as soon as we have an update.

  • Avatar
    James Burton

    Cool, thanks a lot.

  • Avatar
    Ívar Ketilsson

    Hi James,

    the issue should be resolved. Please restart both applications for them to auto-update and you should be good to go.

  • Avatar
    James Burton

    Hi Ívar,

     

    Thanks for getting back to me. Unfortunately though, the problem remains. The hud's placement seems to be random; it's not consistently wrong, if that makes sense. Here's how it's looking in the game I'm playing atm.

    Anything else I can do?

    Thanks.

  • Avatar
    James Burton

    Just signed in to play a game and everything's where it should be. Looking promising :-) thanks again for your responsiveness.

  • Avatar
    Ívar Ketilsson

    Finally, we managed to resolve the issue + we found a bulletproof way of figuring out the tables seating, so this specific issue should happen again! Hurray!

    Thank you for keeping us informed both Shaun and James. Have a great day and good luck at the tables!

  • Avatar
    James Burton

    Awesome, thanks very much! Everything seems back to normal. Thanks a lot for investigating and sorting the problem so swiftly!

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