HUD doesn't show up and program doesn't receive my hands

Comments

7 comments

  • Avatar
    Nuno Almeida

    Yep like me..I bought premium and in the day after i cant use it because of new update at pokerstars FRespt. Can the support give any news about it?

  • Avatar
    Ívar Ketilsson

    PokerStars is releasing a new pack of themes and is beta testing them on a selective group of users.

    We have not received this pack yet so we haven't been able to configure our client towards these themes yet.

    So to resolve the issue for now, please opt out of the beta testing in your PokerStars menu. I'll make sure to update this thread when we've released support for these new themes. 

     

     

  • Avatar
    Korbinian Popp

    how to opt of the beta? cant use jivaro since 10 days or more

  • Avatar
    Ívar Ketilsson

    To resolve the issue for now, from your PokerStars menu go to Settings -> Table Graphics and unclick "Enable the new PokerStars Graphics Engine"

  • Avatar
    Korbinian Popp

    thx a lot

  • Avatar
    Wouter van Zuilen

    Is this still  an issue ?

  • Avatar
    Ívar Ketilsson

    We are still working on configuring Jivaro to these new PokerStars theme changes. In the meantime, you'll need to use the old look. 

Please sign in to leave a comment.